Search Guide

What is natural language universal search?

The natural language universal search is one of the core experiences that powers Align AI! Our universal search enables you to search for specific conversations by simply typing “Find sessions where…” and explaining what you want to find! Say goodbye to complex SQL and query planning!

General Tips

Below are a couple of tips that will help you receive a better search experience!

To experience better results, provide an example of what you want to find directly in your query.

A good query: Find sessions where the user changes topics abruptly by saying “Stop talking about that” or a similar phrase

Using objective statements in your search query yield more accurate results. For example, in the query, “Find sessions where the user makes a funny joke to the chatbot,” “funny” is quite subjective!

A good query: Find sessions where user tries to make a chatbot laugh

Affirmative statements involving specific content you wish to find yield better search results.

A good query: Find sessions where the user talks about Marvel movies

Semantic search performs really well in our natural language universal search.

A good query: Find sessions where the user uses a greeting like “good morning”

Try out these queries!

Here are a list of queries that our users have found particularly useful :) Give it a spin!

• Find sessions where the users asked the chatbot to provide personalized recommendations specific to themselves

• Find sessions where the users asked the chatbot for examples or additional explanation/details

• Find sessions where the users changed topics abruptly by saying “stop talking about that” or some similar phrase

• Find sessions where the users had a conversation with the chatbot involving several different topics such as school, food, the weather, etc.

• Find sessions where the users was asking multiple follow-up questions or interconnected questions

• Find sessions where the users inquired about differences or comparisons.

• Find sessions where the users cursed repeatedly

• Find sessions where the user’s tone became hostile with the use of curse words.

• Find sessions where the users used derogatory terms or slurs.

• Find sessions where the users expressed frustration

• Find sessions where the users expressed anger

• Find sessions where the users expressed gratitude or said "thank you”

Getting started

Click here to get started with your search and analysis →

Our product (and search capabilities) is always improving. Please let us know here with any questions!

Happy searching!